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Last updated: July 13, 2025

At Haus Inora, we are committed to delivering your orders efficiently and reliably. This Shipping Policy outlines our shipping process, delivery timelines, and related information to ensure a seamless shopping experience. We operate from the United Arab Emirates and use trusted shipping partners to deliver your purchases.

Order Processing

Once your order is placed, we process it within 1-3 business days (excluding weekends and public holidays in the UAE). You will receive a confirmation email with your order details upon successful placement. If there are any delays due to unforeseen circumstances, we will notify you promptly via email.

Shipping Destinations

Haus Inora ships to customers within the United Arab Emirates and select international destinations. To confirm if we ship to your location, please check the available shipping options at checkout or contact us at hausinorastore@gmail.com.

Shipping Methods and Costs

Shipping costs and delivery times vary based on your location, the selected shipping method, and the weight of your order. Available shipping options and their associated costs will be displayed at checkout before you finalize your purchase. We partner with reputable couriers to ensure secure and timely delivery.

• Domestic Shipping (UAE): Standard delivery within the UAE typically takes 3-7 business days after processing.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to monitor your package’s progress. If you do not receive this email or have trouble tracking your order, please contact us at hausinorastore@gmail.com.

Shipping Address Accuracy

Please ensure that the shipping address provided at checkout is accurate and complete. Haus Inora is not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you need to update your shipping address after placing an order, contact us immediately at hausinorastore@gmail.com, and we will do our best to accommodate your request before the order is processed.

Lost or Delayed Shipments

If your order is delayed beyond the estimated delivery time or appears lost, please contact us at hausinorastore@gmail.com. We will work with our shipping partners to investigate and resolve the issue promptly. For domestic (UAE) shipments, please allow up to 7 business days after the estimated delivery date before reporting a delay.

Damaged or Incorrect Items

Please inspect your order upon receipt. If you receive a damaged, defective, or incorrect item, contact us immediately at hausinorastore@gmail.com with your order details and photos of the issue. We will evaluate the situation and arrange for a replacement or refund in accordance with our Return Policy.

Contact Us

For any questions about our shipping process or assistance with your order, please reach out to us:

📧 Email: hausinorastore@gmail.com
📍 Address: Dubai UAE