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Last updated: July 13, 2025

Overview

Welcome to Haus Inora! The terms “we,” “us,” and “our” refer to Haus Inora, a company based in the United Arab Emirates. Haus Inora operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you, the customer, with a curated shopping experience. Our Services are powered by Shopify, which enables us to deliver a seamless and secure platform.

These Terms of Service, together with any policies referenced herein (collectively, “Terms”), govern your access to and use of the Services. Please read these Terms carefully, as they outline your legal rights and responsibilities, including warranty disclaimers and limitations of liability.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms, you confirm that you are at least 21 years old, the age of majority in the United Arab Emirates, or that you have the consent of a parent or guardian to use the Services if you are a minor. You also consent to allow any minor dependents to use the Services on devices you own, purchase, or manage, under your supervision.

To use certain features of the Services, such as creating an account or making a purchase, you may be required to provide information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the necessary rights to provide such information.

You are responsible for maintaining the security of your account credentials (e.g., username and password) and for all activities under your account. You may not transfer, sell, assign, or license your account to any other person. Notify us immediately at hausinorastore@gmail.com if you suspect unauthorized use of your account.

Section 2 - Our Products

We strive to accurately represent our products and services in our online store. However, product colors, appearance, or specifications may vary due to your device’s settings, screen type, or other factors. We do not guarantee that the appearance or quality of products will meet your expectations or precisely match their depiction online.

Product descriptions, availability, and pricing are subject to change without notice at our sole discretion. We reserve the right to discontinue products, limit quantities, or restrict purchases based on geographic region, individual customer, or other criteria, as permitted by UAE law.

Section 3 - Orders

Placing an order constitutes an offer to purchase. Haus Inora reserves the right to accept or decline any order at its discretion for reasons such as stock availability, payment issues, or suspected fraud. An order is not confirmed until we send you a confirmation email. Payment must be received and processed before an order is accepted.

Please review your order carefully before submission, as we may not accommodate cancellations after acceptance. If we decline, modify, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of order placement.

All purchases are subject to our Return Policy for returns or exchanges. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export, in compliance with UAE regulations.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price displayed at the time the order is placed, as confirmed in your order confirmation email. Unless otherwise stated, prices exclude taxes, shipping, handling, customs duties, or import charges, which are your responsibility.

Prices in our online store may differ from those in physical stores or third-party platforms. From time to time, we may offer promotions with separate terms and conditions. In case of a conflict between promotion terms and these Terms, the promotion terms will prevail.

You agree to provide accurate, complete, and current purchase, payment, and account information for all transactions. You must promptly update your account details, including email address, credit card numbers, and expiration dates, to ensure smooth transaction processing. You represent and warrant that:

• Your payment information is true, correct, and complete.
• You are authorized to use the provided payment method.
• Charges incurred will be honored by your payment provider.
• You will pay all applicable charges, including shipping, handling, and taxes.

Section 5 - Shipping and Delivery

Shipping and delivery timelines are estimates and not guaranteed. Haus Inora is not liable for delays caused by shipping carriers, customs processes, or events beyond our control, such as weather or public holidays. Once we transfer your order to the carrier, title and risk of loss pass to you. Please refer to our Shipping Policy for detailed information on shipping methods, costs, and delivery expectations.

Section 6 - Intellectual Property

All content on our Services, including trademarks, logos, text, images, graphics, product reviews, videos, audio, and their design and arrangement, is owned by Haus Inora, its affiliates, or licensors and is protected by UAE and international intellectual property laws, including copyright, trademark, and patent laws.

These Terms grant you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, or transmit any content from the Services without our prior written consent. Unauthorized use may violate UAE and international intellectual property laws. All rights not expressly granted are reserved by Haus Inora.

Haus Inora’s name, logo, and related marks are trademarks of Haus Inora or its affiliates/licensors. Shopify’s name, logo, and related marks are trademarks of Shopify. Other marks on the Services belong to their respective owners. Use of any trademarks requires prior written permission from the respective owner.

Section 7 - Optional Tools

Our Services may include third-party tools (e.g., payment processors or analytics tools) provided “as is” and “as available” without warranties or endorsements from Haus Inora. We are not responsible for any issues arising from your use of these tools. Your use of such tools is at your own risk, and you should review the third-party provider’s terms and conditions.

New features or tools introduced to the Services in the future will also be subject to these Terms.

Section 8 - Third-Party Links

Our Services may include links to third-party websites or embedded third-party functionality. We do not control or endorse these third-party sites or their content, and we are not responsible for their accuracy, security, or practices. Accessing third-party sites is at your own risk, and you should review their policies before engaging with them. Complaints or questions about third-party products or services should be directed to the respective third party.

Section 9 - Relationship with Shopify

Haus Inora is powered by Shopify, which provides the technological infrastructure for our Services. However, all purchases and transactions are directly with Haus Inora, not Shopify. By using our Services, you acknowledge that Shopify is not responsible for any aspect of your transactions with Haus Inora, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities related to your interactions with Haus Inora.

Section 10 - Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. As our Services are hosted by Shopify, Shopify may also collect and process personal information to provide and improve the Services, as outlined in Shopify’s Privacy Policy. By using our Services, you acknowledge that you have read both privacy policies and understand how your information is used.

Section 11 - Feedback

By submitting feedback, reviews, suggestions, or other content (“Feedback”) to us via email, reviews, or other means, you grant Haus Inora a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose, including commercial use. You represent and warrant that:

• You own or have the rights to submit the Feedback.
• Any compensation or incentives related to Feedback have been disclosed.
• Your Feedback complies with these Terms and does not violate third-party rights or contain unlawful, offensive, or malicious content.

We may monitor, edit, or remove Feedback at our discretion but are not obligated to do so. We are not required to maintain Feedback in confidence, compensate you for it, or respond to it.

Section 12 - Errors, Inaccuracies, and Omissions

Our Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors or cancel orders affected by them, even after order submission, without prior notice. We will attempt to notify you of any corrections or cancellations using the contact information provided.

Section 13 - Prohibited Uses

You may only use the Services for lawful purposes. You are prohibited from using the Services to:

• Engage in unlawful, fraudulent, or malicious activities.
• Violate UAE or international laws, regulations, or ordinances.
• Infringe on our or others’ intellectual property rights.
• Harass, defame, or harm any individual, including our employees.
• Transmit false, misleading, or harmful content, including viruses or malware.
• Send unsolicited advertising or spam.
• Impersonate others or interfere with the Services’ functionality or security.

We may suspend or terminate your account without notice if you violate these Terms, as permitted by UAE law.

Section 14 - Termination

We may terminate your access to the Services at our discretion, without notice, for reasons such as violation of these Terms or inactivity. You remain liable for all amounts due up to the termination date. Sections of these Terms that by their nature should survive termination (e.g., Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law) will continue to apply.

Section 15 - Disclaimer of Warranties

The Services and products are provided “as is” and “as available” without warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, except as required by UAE law. We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that product descriptions are accurate or complete. Your reliance on information provided through the Services is at your own risk.

Some jurisdictions may not allow certain warranty disclaimers, so this section may not fully apply to you.

Section 16 - Limitation of Liability

To the fullest extent permitted by UAE law, Haus Inora, its affiliates, directors, employees, agents, contractors, or licensors (and Shopify and its affiliates) shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products, including but not limited to lost profits, data loss, or replacement costs, even if advised of the possibility of such damages.

Section 17 - Indemnification

You agree to indemnify, defend, and hold harmless Haus Inora, Shopify, and our respective affiliates, officers, directors, employees, agents, and contractors from any claims, damages, liabilities, or losses (including reasonable attorneys’ fees) arising from:

• Your breach of these Terms or referenced policies.
• Your violation of any law or third-party rights.
• Your use of the Services.

We will notify you of any indemnifiable claim and may control the defense and settlement, provided we do not impose non-monetary obligations on you without your consent. You agree to cooperate in defending such claims.

Section 18 - Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by UAE law, and the remaining provisions will remain in full effect.

Section 19 - Waiver; Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, along with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and Haus Inora, superseding any prior agreements or communications.

Section 20 - Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. Any unauthorized attempt is null and void. We may assign or transfer these Terms without your consent or notice.

Section 21 - Governing Law

These Terms and any related agreements are governed by the laws of the United Arab Emirates, with disputes subject to the exclusive jurisdiction of the courts in Dubai, UAE. You and Haus Inora consent to the venue and personal jurisdiction of these courts.

Section 22 - Headings

Headings in these Terms are for convenience only and do not affect their interpretation.

Section 23 - Changes to Terms of Service

We may update these Terms at our discretion by posting the revised version on our website. We will notify you of material changes as required by UAE law, and such changes will take effect on the specified date. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms. Check this page periodically for updates.

Section 24 - Contact Information

For questions about these Terms or our Services, please contact us at:

Haus Inora
📧 Email: hausinorastore@gmail.com
📍 Address: Dubai UAE